Legal

Privacy Policy

How we collect, use, and protect your information.

Last updated: July 21, 2026

Salt & Shine Cleaning ("we," "us," or "our") operates this website and provides residential cleaning services in Fort Bragg, CA and the surrounding Mendocino Coast. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We collect the following personal information when you request a booking, contact us, or otherwise use this site:

Contact details — your name, phone number, and email address.
Service details — the service address, the service you request, your preferred date and time, and any notes you provide.
Messages — the content of any message you send us through the contact form.

We do not knowingly collect information from children, and we do not collect sensitive personal information.

How we use your information

To schedule, confirm, and provide the cleaning services you request.
To contact you about your booking or respond to your inquiry.
To keep records of appointments and provide customer support.
To operate, maintain, and improve our website and services.

Text messaging (SMS)

We use text messaging to help coordinate bookings placed through this website. Where SMS is used, messages are service-related only — such as booking and appointment notifications — and are never used for marketing or promotional purposes. Message and data rates may apply and message frequency varies. You can reply STOP to opt out at any time, or HELP for assistance.

How we share information

We do not sell or rent your personal information. We share it only with service providers who help us operate our business (for example, our email and text-messaging providers), and only to the extent needed to deliver our services, or when required by law.

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data retention & security

We keep personal information for as long as needed to provide our services and meet legal or recordkeeping requirements, then delete or de-identify it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices

You may request that we update or delete your personal information, or opt out of text messages (reply STOP), by contacting us using the details below.

Contact us

Salt & Shine Cleaning
Fort Bragg, CA 95437
Phone: (707) 969-0400
Email: hello@saltandshinecleaning.com